Privacy Policy

This Privacy Policy explains how Professional Lawn and Tree Care LLC (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website, request an estimate, or otherwise communicate with us.

When you request a free estimate or otherwise contact us, we may collect:

• Your full name, phone number, and email address
• Your property or job-site street address, city, and ZIP code
• Details about the requested service and any notes you provide
• Job-site photos you choose to upload with your request
• Basic technical information such as IP address (stored only as a one-way hash) for security and rate-limiting purposes

We use the information you provide to respond to your estimate request, schedule and perform services, communicate with you about your job, and improve our website and customer experience. We do not sell your personal information.

To respond to your request quickly, submitting our booking form triggers an automated process that shares your submitted information with the following third-party service providers acting on our behalf:

• ApexHit.org CRM / Funnel system — receives your lead details so our team can track and follow up on your request.
• Twilio — used to deliver SMS text message notifications about your request (see our SMS Terms).
• Email delivery providers (SMTP / Resend) — used to send transactional email notifications about your request.
• Google Places API — used only to display our public Google review ratings on this website; this does not involve sharing your personal data with Google.
• Vercel Blob storage — used to securely store job-site photos you choose to upload.

Under the Florida Digital Bill of Rights and other applicable privacy laws, you have the right to request access to, correction of, or deletion of the personal data we hold about you, and to opt out of certain processing. To exercise these rights, contact us at info@lawnandtreepro.com or call 863-414-7747. We will respond within the timeframe required by applicable law.

We retain lead and job information for as long as reasonably necessary to provide services, maintain business records, and comply with legal obligations, after which it is securely deleted or anonymized.

We use industry-standard safeguards, including encrypted connections, access-controlled admin accounts with hashed passwords, and database-level access restrictions, to protect the information you share with us.

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Professional Lawn and Tree Care LLC
625 Maple Ave, Sebring, FL 33870
Phone: 863-414-7747
Email: info@lawnandtreepro.com